Yamaha R-8 Owner's Manual download pdf (Page 50)

46 En

Troubleshooting

■ USB and network

Problem Cause Remedy

See

page

The unit does not

detect the USB

device.

The USB device is not connected to the

USB jack securely.

Turn off the unit, reconnect your USB device, and

turn the unit on again.

—

The file system of the USB device is not

FAT16 or FAT32.

Use a USB device with FAT16 or FAT32 format.

—

Folders and files in

the USB device

cannot be viewed.

The data in the USB device is protected

by the encryption.

Use a USB device without an encryption function.

—

The network feature

does not function.

The network parameters (IP address) have

not been obtained properly.

Enable the DHCP server function on your router and

set “DHCP” in the “SETUP” menu to “On” on the

unit. If you want to configure the network parameters

manually, check that you are using an IP address

which is not used by other network devices in your

network.

The unit does not

detect the PC.

The media sharing setting is not correct. Configure the sharing setting and select the unit as a

device to which music contents are shared.

—

Some security software installed on your

PC is blocking the access of the unit to

your PC.

Check the settings of security software installed on

your PC.

—

The unit and PC are not in the same

network.

Check the network connections and your router

settings, and then connect the unit and the PC to the

same network.

The MAC address filter is enabled on the

unit.

In “MAC Filter” in the “SETUP” menu, disable the

MAC address filter or specify the MAC address of

your PC to allow it to access to the unit.

The files in the PC

cannot be viewed or

played back.

The files are not supported by the unit or

the media server.

Use the file format supported by both the unit and the

media server. For information about the file formats

supported by the unit, see “Playing back music stored

on media servers (PCs/NAS)”.

The Internet radio

cannot be played.

The selected Internet radio station is

currently not available.

There may be a network problem at the radio station,

or the service may have been stopped. Try the station

later or select another station.

—

The selected Internet radio station is

currently broadcasting silence.

Some Internet radio stations broadcast silence at

certain of times of the day. Try the station later or

select another station.

—

Access to the network is restricted by the

firewall settings of your network devices

(such as the router).

Check the firewall settings of your network devices.

The Internet radio can be played only when it passes

through the port designated by each radio station. The

port number varies depending on the radio station.

—

The application for

smartphone/tablet

“NP Controller” does

not detect the unit.

The MAC address filter is enabled on the

unit.

In “MAC Filter” in the “Network Setup”, disable the

MAC address filter or specify the MAC address of

your smartphone/tablet to allow it to access to the

unit.

The unit and smartphone/tablet are not in

the same network.

Check the network connections and your router

settings, and then connect the unit and smartphone/

tablet to the same network.

—

Firmware update via

the network is failed.

It may not be possible depending on the

condition of the network.

Update the firmware via the network again or use a

USB memory device.

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Yamaha R-8 Owner's Manual Page 50

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