Yamaha NX-N500 Owner's Manual download pdf (Page 36)

En 35

APPENDIX

English

Network

Problem Cause Remedy

See

page

The network feature does

not function.

The network parameters (IP address) have not

been obtained properly.

Enable the DHCP server function on your router

and set “DHCP” to “On” on the unit. If you want to

configure the network parameters manually,

check that you are using an IP address which is not

used by other network devices in your network.

Unable to connect to

wireless router (access

point).

The wireless router’s MAC address filter is enabled. A connection cannot be established if the wireless

router’s MAC address filter is enabled. Change the

wireless router (access point) settings and try

connecting again.

—

Playback stops

unexpectedly and files

cannot be played

continuously.

The folder contains some files that cannot be

played via the unit.

Delete or move files (including video or hidden

files) that cannot be played via the unit from the

folder.

—

The unit does not detect the

PC.

The media sharing setting is not correct. Configure the sharing setting and select the unit

as a device to which music contents are shared.

—

Some security software installed on your PC is

blocking the access of the unit to your PC.

Check the settings of security software installed on

your PC.

—

The unit and PC are not in the same network. Check the network connections and your router

settings, and then connect the unit and the PC to

the same network.

—

The files in the PC cannot be

viewed or played back.

The files are not supported by the unit or the

media server.

Use the file format supported by both the unit and

the media server.

The Internet radio cannot be

played.

The selected Internet radio station is currently not

available.

There may be a network problem at the radio

station, or the service may have been stopped. Try

the station later or select another station.

—

The selected Internet radio station is currently

broadcasting silence.

Some Internet radio stations broadcast silence at

certain of times of the day. Try the station later or

select another station.

—

Access to the network is restricted by the firewall

settings of your network devices (such as the

router).

Check the firewall settings of your network

devices. The Internet radio can be played only

when it passes through the port designated by

each radio station. The port number varies

depending on the radio station.

—

The dedicated apps for

mobile device does not

detect the unit.

The unit and mobile device are not in the same

network.

Check the network connections and your router

settings, and then connect the unit and mobile

device to the same network.

—

Firmware update via the

network fails.

It may not be possible depending on the condition

of the network.

Check that this unit is connected to the network,

and try again a few minutes after.

The iPod does not recognize

the unit when using AirPlay.

The unit is connected to a multiple SSID router. Access to the unit might be restricted by the

network separation function on the router.

Connect the iPod to the SSID which can access the

unit.

—

The unit cannot connect to

the Internet via a wireless

router (access point).

The wireless router (access point) is turned off. Turn on the wireless router (access point). —

The unit and the wireless router (access point) are

too far apart.

Place the unit and the wireless router (access

point) closer to each other.

—

There is an obstacle between the unit and the

wireless router (access point).

Move the unit and the wireless router (access

point) in a location where there are no obstacles

between them.

—

Wireless network is not

found.

There is a device (microwave oven, wireless LAN,

etc.) outputs signals in the 2.4 GHz frequency band

nearby.

Move this unit away from the device that is

emitting radio frequency signals. —

Access to the network is restricted by the firewall

settings of the wireless router (access point).

Check the firewall setting of the wireless router

(access point).

—

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Yamaha NX-N500 Owner's Manual Page 36

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