Yamaha 103 Owner's Manual download pdf (Page 17)

Troubleshooting

Refer to the table below when the sound bar does not function properly. If the problem

you are experiencing is not listed below or if the instructions below do not help, turn off

the sound bar, disconnect the power cable, and contact the nearest authorized Yamaha

dealer or service center.

First, check the following:

A The power cables of the sound bar, TV and playback devices (such as BD

players) are connected to AC wall outlets securely.

B The sound bar, TV and playback devices (such as BD players) are turned on.

C The connectors of each cable are securely inserted in to jacks on each device.

Power and system

Audio

Problem Cause Remedy

The power turns

off immediately.

The auto power standby function

worked.

When the auto power standby

function is enabled and one of the

following conditions is met, the

sound bar will automatically turn

off.

- No operations for 8 hours

- No audio input and no

operations for 20 minutes when

BLUETOOTH is selected as the

input source.

Disable the auto power standby

function (p.14).

The power

cannot be turned

on.

The protection circuitry has been

activated three times

consecutively. (If you try to turn on

the power in this condition, the

STATUS indicator flashes.)

For product protection, the power

cannot be turned on. Unplug the

power cable from the AC wall outlet

and contact the nearest authorized

Yamaha dealer or service center.

The sound bar is

not reacting.

The internal microcomputer is

frozen, due to an external electric

shock (such as lightning or

excessive static electricity) or to a

drop in the power supply voltage.

Hold down (power) on the front

panel of the sound bar for more than

10 seconds to reboot it. (If the problem

persists, disconnect the power cable

from the AC wall outlet and plug it

again.)

The sound bar

operates by

itself.

Another B luetooth device is being

operated nearby.

Terminate Bluetooth connection of the

sound bar (p.11).

TV’s 3D glasses

do not work.

The sound bar is blocking the 3D

glasses transmitter of your TV.

Check the position of the 3D glasses

transmitter of your TV and adjust the

position of the sound bar. If necessary,

remove the stands of the sound bar

(p.5).

Problem Cause Remedy

No sound.

Another input source is selected. Select an appropriate input source

(p.8).

The mute function is activated. Cancel the mute function (p.9).

The volume is too low. Turn up the volume (p.8).

No sound is

coming from the

subwoofer.

The volume of the subwoofer is

too low.

Turn up the volume of the subwoofer

(p.8).

The playback source does not

contain low-frequency signals.

Play back a sound source containing

low-frequency signals.

The volume

decreases when

the sound bar is

turned on.

The automatic volume adjustment

function worked.To prevent

excessive loudness, the sound

bar automatically controls its

volume within a certain level when

the sound bar is turned on.

If necessary, turn up the volume (p.8).

No surround

effect.

Stereo playback is selected. Select surround playback (p.9).

The volume is too low. Turn up the volume (p.8).

The TV or playback device is set

to output 2 channel audio (such

as PCM) only.

Change the digital audio output setting

on the TV or playback device to Dolby

Digital or BitStream.

The audio is output from the TV

built-in speakers.

Set the TV volume to minimum (p.6).

Noise is heard.

The sound bar is too close to

another digital or high-frequency

device.

Move those devices away from the

sound bar.

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Yamaha 103 Owner's Manual Page 17

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