Vicon Industries Technical Services Group 800-348-4266 Fax 631-951-2288 www.vicon-cctv.com
Q: Can you break out of the Kollector to install new devices? (…CD RW, additional networks
cards, …)
A: No, Vicon recommends network card upgrades be performed at an authorized Vicon service
center. There is no space inside the unit for CDR/CDR-W/DVD.... However, there is a SCSI/USB
interface port for up to 6 specific models of DVD, CD-R, CD-RW SCSI/USB Hard drive if needed.
Q: Can you control the Kollector without the mouse board being out? Example it we put a
Keyboard, Mouse and Video extender can we control the Kollector with some special keys.
A: Yes. You can remote the mouse. The internal mouse is plugged into its PS2 port on the back
of the KOL; connect your external mouse or the KVM switch to the back of the unit.
Q: Does the Kollector have the ability to send notification of an alarm to the LAN Master Software
(LMSW) station?
A: Yes, the KOL can be programmed to notify certain LAN Master Software (LMSW) stations
based on their IP address. The listed LMSW units would show the alarmed camera video on the
first available window, subsequent alarm video would show on the next available window.
Q: Does Vicon offer a software developers kit for custom apps?
A: We presently offer an ActiveX software development kit and the KOL-WASW (Web Agent
software). This is an HTML format web browser that can be incorporated into custom
applications.
Q: How much administration capability does the Kollector have?
A: Only the options found in the setup screens. These are primarily Network IP related, Internet
Gateway access, POTs line access, and the like and normal operation/function setup. Remote
configuration will be available in early 2003.
Q: After capturing a still image from the Kollector's software, can the image be processed or
enhanced before exporting to improve quality of the image?
A: The image can be altered before actually printing (we do more of a print screen function) if you
zoom in on a picture, we will print the zoomed image, if you adjust grayscale or contrast or
brightness, we print the adjusted image...
B: Copying (to floppy): comes right from the hard drive...there are plenty of shareware programs
that allow you to "play" with the picture, but we keep the "file" itself unchangeable.
C: Copying (to CD-RW, DVD): also comes right from the hard drive, but can only be viewed with
the viewer software and the displayed image can be altered, but again, the file itself is left
unchanged...
Q: UTP video transmission (such as Vicon’s V500NVT, V1000NVT, etc...or NVT products)
combined with Kollector and most other digital products produce bright or washed out pictures,
poor color or no color...
The video all looks perfect on a (analog) monitor. But when viewed off a digital product, it is
poor...
A: Please refer to Tech Note Kollector, A2K & Digital video products with NVT (1400-0001-27-00)
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